Help Desk: Directory of Topics
How can I obtain the contact information of a person or company I read about on your website?
To obtain contact information for a person or organization you saw on our site, send an email containing the name of the person or entity along with the URL for the post to wecare@sevenponds.com. We will get back to you as soon as possible.
I have a friend from another country who just lost a loved one. How can I learn about their culture and customs so l can support them at this difficult time?
To find information about friend’s cultural traditions around death and mourning, enter the name of the culture or nationality in the search bar at the top left of any page on our site. (For example, Hindu, Buddhist, Danish, Greek.) Or simply search our Cultural Perspectives column to learn more about a variety of rituals and traditions from around the globe.
I have a specific question related to the estate of a family member who has died. Who should I speak with?
We at SevenPonds are not attorneys and are not qualified to give legal advice. For general information about estate planning, see our Planning Guide: Settling the Estate. If you don’t find the information you’re looking for, we suggest you contact an attorney for advice.
How can I let SevenPonds know that I was thrilled or perhaps not so thrilled with a vendor or venue I found on your site?
SevenPonds values your feedback and wants to know about your experiences with our featured vendors and venues whether they were good, bad or somewhere in between. Please feel free to call at us at (650) 862-7522 with your comments, or send us email at wecare@sevenponds.com.
Why are there so few burial and cremation products featured on your site?
At SevenPonds, we intentionally feature only the finest and most aesthetically appealing burial and cremation products on our site. Our goal is to provide you with a carefully curated selection of the most beautiful products available online.
How can I join the SevenPonds Network?
To become a business associate on our SevenPonds network, simply sign up using the form in the Join Our Network section of our site. Or call us at (650) 862-7522.